Customer Comment Form

Web form (Not recommended for urgent inquiries)

We’ll do our best to get back to you in 14 business days.
For urgent matters, you can call us at 1-888-438-6646.

For all PRESTO related inquiries, please visit the PRESTO website at

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Your personal information, including your full name, phone number or email address, PRESTO card number (if applicable), and other unsolicited personal information you put in the Customer Comment form, are being collected under the authority of the Metrolinx Act, 2006, and in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA). Personal information you provide will be used to verify your identity, address the issues you have raised, and provide customer services to you. If you have any questions regarding this collection, please contact the Manager, Customer Contact, 20 Bay Street, Suite 600, Toronto, Ontario M5J 2W3, Telephone (416) 869-3600.